Transfer a receipt to another account

With a transfer you move the Secure GPS license of a paid receipt to another Secure GPS account, with its devices and its expiration date, without paying for it again. It is done from the receipt, in My Account > Receipts and Invoices, with a code that the owner of the account receives by email.

When to use it

You sold a vehicle with its tracker and the buyer wants to keep using it in their own account.
A company moves its vehicles to another account, for example when two branches split or the company name changes.
You bought licenses for a customer and want them in their account, not in yours.
You put together in a single account the licenses you had spread over two.

Which receipts can be transferred

Paid and current receipts: the license has not expired yet.
Secure GPS licenses, standard or professional. Data plans of lines and credits are not transferred.
Not renewed by an active subscription. If it is, Secure GPS shows This invoice is renewed by an active subscription. Cancel the subscription before transferring the invoice. and the Go to active subscriptions button: cancel the subscription first, otherwise it would keep charging your account.

When a receipt can be transferred, its page shows the Transfer button.

Step by step: send the code

In My Account , Receipts and Invoices section, open the receipt with the button.
Click Transfer.
Review the Transfer Invoice page: You are about to transfer the license of this invoice to another account., with the description of the receipt, its expiration date (Expires:) and the account email the code goes to. If you do not want to continue, use Cancel.
Click Send transfer code. You will see Your invoice transfer code was sent to your email address. If an administrator of the account asks for it, the message says the code was sent to the email address of the account.
Give the code to whoever receives the license.

The code starts with IN- and the receipt number. It always goes to the email of the owner of the account, even when another user of the account asks for it.

Step by step: activate the code in the other account

With the account that receives the license, go to Buy more devices .
Click I have an activation code .
Type the code. Secure GPS shows the product, the number of devices and the expiration date of the license.
Click Activate.

The receipt moves to the other account with the same number of devices and the same expiration date, and it leaves your list of receipts. The licenses of both accounts are recalculated by themselves within a few minutes.

Keep in mind

While nobody activates the code, nothing changes in your account.
If you request a new code, the previous one stops working. Use it if the code reached another person by mistake.
The code works while the license is current.
When the license leaves, your account has fewer licensed devices: if you have more devices than licenses, the last ones lose their license.
The transfer cannot be undone from your account: to get the license back, the other account would have to transfer it back to you.

Frequently asked questions

I did not receive the email with the code

Check your junk or spam folder and that the email of the account is spelled correctly. If you request the code again, only the last one works.

Does the license start over when it is transferred?

No. It keeps its expiration date; the other account uses it for the time it had left.

I do not see the Transfer button

The receipt cannot be transferred: it is not paid, it already expired or it is not a Secure GPS license.

Index

Last modification: 2026-10-29 17:47:48